Personal data
PREAMBLE
1. Quizz Room takes the greatest care in the management and protection of your personal data.
2. As part of its activities, Quizz Room provides consumers with an online commerce service accessible from the site www.quiz-room.ch (the “Site”) and through which Quizz Room offers the provision of services (the “Services”) relating to the reservation of leisure rooms (the “Rooms”) in order to be able to conclude sales contracts (the “Contracts”) with a consumer (the “Buyer”), under which Quizz Room offers the provision of services (the “Services”) relating to the reservation of leisure rooms (the “Rooms”) in order to be able to conclude sales contracts (the “Contracts”) with a consumer (the “Buyer”), under which Quizz Room offers the provision of services (the “Services”) relating to the reservation of leisure rooms (the “Rooms”) in order to be able to conclude sales contracts (the “Contracts”) zz Room makes one or more Rooms available to leisure participants (the “Participants”).
3. To provide its service, Quizz Room collects, on the Site and in its establishments, personal data on users of the Site (the “Users”; including Buyers) and Participants.
OBJECT
This document is intended to inform you about how Quizz Room collects, uses, processes and transmits your personal data.
PERSON RESPONSIBLE FOR PROCESSING PERSONAL DATA
1. The data controller is Quizz Room, a simplified joint stock company with a capital of €1,266, registered with the Paris Trade and Companies Register, under number 841 563 042, whose head office is 9 rue Guénégaud, in Paris 75006.
2. Quiz Room is subject to current legislation relating to the protection of personal data.
DATA COLLECTED
1. The data collected by Quizz Room can be directly transmitted by:
- the User when browsing the Site or during the formation and execution of a product order (the “Order”);
- Participants, prior to or on the occasion of their visit to Quizz Room establishments.
This information includes: names, first names, postal address, email address, email address, email address, telephone number, date of birth and interests. Quizz Room may also collect photographic representations of Participants, entered during the game, after obtaining the Participant's agreement.
2. Quizz Room may collect the above information about Participants, through the Buyer as part of the execution of the Agreement.
3. Quizz Room may also collect data through Cookies. A cookie does not personally identify a User but allows its sender to recognize the User's terminal and to collect a certain amount of information relating to the navigation carried out from this terminal. The User is invited to consult the section below devoted to Cookies.
4. Quizz Room may also collect data using standard Internet technologies such as Scripts and Pixels. These technologies make it possible to collect information relating to the use of the Quizz Room Site, to the presence of cookies on the User's Terminal, on whether or not to read emails sent by Quizz Room and the clicks made on the links contained in these emails.
PURPOSES OF COLLECTING PERSONAL DATA
A. Legal bases for treatments
1. Quizz Room collects and processes your personal data in accordance with the legal bases provided for by the laws and regulations in force, in particular:
a. Execution of the contract — example: processing and execution of an order; opening and managing a Quizz Room account in order in particular to be able to display the name of the Participants on the leisure desks, not to ask the same questions several times or to propose questions adapted to the profile of the Participants and thus to best perform the contractual services provided by Quizz Room
b. Fulfilment of a legal obligation — preservation of invoices;
c. Legitimate interests pursued by Quizz Room — such as processing for commercial purposes, for the purposes of fraud prevention or in order to maintain the security of computer networks and, in any event, in accordance with your fundamental rights and freedoms, which prevail over the legitimate interests of Quizz Room;
D. User consent.
B. Purpose of Quizz Room
1. Quizz Room collects and stores users' personal data to carry out the following treatments:
Treatments:
Management:
- the customer account
- from the shopping cart
- orders
- customer relationships
- order tracking
- the leisure profile of the Participants
- after-sales service for refunds
Recording exchanges between customer service and consumers
Video surveillance and audio surveillance of leisure rooms
Customer satisfaction management
Fight against fraud during the payment of the order and management of unpaid invoices
Statistical, analysis, selection and customer segmentation operations
Sending targeted commercial offers by email, on social networks, on other websites or any other medium
Personalization of sites according to the user's affinities
Photograph of the participants
Measurement of site visits
Provision of sharing tools on social networks
Sharing information with business partners
Legal basis
Execution of the contract
Legitimate interest of Quiz Room
Legitimate interest of QuizzRoom: improving the quality of the service
Execution of the contract
Legitimate interest of Quizz Room
Legitimate interest of Quizz Room: improving the quality of the offer of products and services
Execution of the contract
Legitimate interest of Quizz Room
Customer consent
Legitimate interest of Quizz Room
Consent
Consent
Consent
Consent
Consent
Execution of the contract
Customer consent for prospecting transactions
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Pour le traitement de données nécessitant le consentement de l’Utilisateur, ce dernier a la faculté de retirer son consentement en effectuant une demande à lausanne@quiz-room.com
DATA TRANSMISSION
1. Personal data collected and processed by Quizz Room may be transmitted to:
- Quizz Room partners who can process them on their behalf (the “recipients”),
- Quizz Room partners who can process them on behalf of and according to instructions from Quizz Room (the “subcontractors”).
2. The recipients are:
- Quizz Room's professional collaborators,
- the police authorities in the context of judicial requisitions concerning the fight against fraud, - the customs services in case of delivery abroad,
- commercial partners and in particular marketing and advertising agencies
3. Quizz Room can use subcontractors for the following operations:
- secure payment on the Site,
- the fight against fraud and the recovery of unpaid invoices,
- the management of instant messaging, telephone calls, their possible recordings and the sending of postal letters,
- the personalization of the content of the sites,
- carrying out maintenance and technical development operations for the Quizz Room website and information system,
- the collection of customer reviews,
- the sending of commercial prospecting emails.
4. Quizz Room may also share personal data in the event of a subsequent change in the structure of the Quizz Room company, in particular in the event of a sale, transfer or merger of the company or part of it. Quizz Room will then ensure that the other party complies with the laws and regulations in force relating to the protection of personal data.
USER RIGHTS
1. In order to provide users with the control and visibility necessary for the processing of their personal data, Quiz Room guarantees the proper exercise of the rights available to users.
2. Thus, any natural person has the right to exercise the following rights:
- Right of access to treatment
- Right to object to treatment
- Right to rectify the treatment
- Right to limitation of treatment
- Right to object to profiling
- Right to data portability
- Right to erasure
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3. Les personnes concernées par le traitement de données à caractère personnel peuvent exercer leurs droits auprès de la société Quiz Room :
- Par voie postale : Chemin du Rionzi 57, 1052 Le Mont-sur-Lausanne
- Par voie électronique : lausanne@quiz-room.com
4. The request must be accompanied by proof of identity.
5. Quiz Room has one month to respond from the receipt of the request. An extension of the period of 2 months is possible taking into account the complexity and number of requests, provided that the person concerned has been informed within the initial period of one month.
6. In the event of exercising a right to oppose marketing profiling, the user is informed that he will continue to receive commercial requests but these will be less relevant and will no longer be targeted according to his areas of interest.
7. In the event of an absence of response or an unsatisfactory response, the person concerned may refer the matter to the supervisory authority in his country of residence.
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1. L’utilisateur a le droit de définir des directives relatives à la conservation, à l’effacement et à la communication de ses données après son décès. Ces directives peuvent être générales (concernant l’ensemble des traitements de données personnelles) ou particulières (ne concernant que des traitements de données spécifiques).
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2. L’utilisateur peut formuler les directives anticipées qu’il aura formulées à l’adresse suivante lausanne@quiz-room.com.
DATA RETENTION PERIOD
1. The data processed is kept for a period that does not exceed that required for the purposes for which they are processed.
2. The starting point for the retention period of personal data differs depending on whether the User is a Buyer and/or a Participant (“customer” User) or not (“prospect” User):
- Customer: the starting point of the shelf life is the date of the last purchase or the last participation in a leisure activity offered by Quiz Room;
- Prospect: the starting point for the retention period is the date the account was created.
SECURITY OF THE DATA COLLECTED
1. As a data controller, Quiz Room carefully monitors the security and confidentiality of the data collected and processed.
2. Quiz Room has appropriate security measures to ensure the security of the buildings housing its systems, the security of the computer system to prevent external access to personal data and the fact of having secure copies of your data.
3. Quiz Room takes care to select subcontractors based on their ability to ensure the security of treatment through appropriate measures.
4. Quiz Room does not collect bank data from Buyers, the latter being redirected to the payment provider Stripe. Quiz Room invites Buyers to consult the page relating to the protection of the personal data of said service provider https://stripe.com/en-fr/legal#section_d.
DATA COLLECTED BY SOCIAL NETWORKS
1. Quiz Room invites you to use social networks to improve the commercial relationship and offer you targeted advertising offers on these networks.
2. The use of social networks to interact with Quiz Room is likely to lead to data exchanges between Quiz Room and these social networks.
3. Quiz Room invites you to consult the personal data management policies of the various social networks to find out what personal data may be transmitted by them.
COMMERCIAL PROSPECTING
Quiz Room can use your contact details to send you targeted advertising, in particular by email.
A. Email prospecting
1. The prior and express collection of the user's consent is necessary for any sending of commercial prospecting by electronic means.
2. When creating a customer account on the Site, the user's consent is expressly requested to receive:
- Quiz Room offers by email
- Offers from Quiz Room partners to whom your contact details would be sent
3. Except as detailed below, Quiz Room will not send you personalized requests by email if you have not consented to them.
4. In the absence of any express prior consent of the User, the User may however be contacted as soon as he has already made a purchase via the Site and the object of the prospecting is to offer similar products or services.
5. In any event, the User has the possibility to oppose, at any time, the receipt of these requests by clicking on the unsubscribe link inserted in each email;
B. Retargeting advertising
1. Quiz Room may use the services of third parties whose role is to identify Internet users who have already visited our website and to send them personalized emails.
2. These companies use cookies to distinguish users and then to personalize the ads these users receive based on their browsing history.
3. This mechanism explains that a user who has browsed the Quiz Room site can receive an advertising email without having given their email address to Quiz Room.
4. This processing may involve partners who have already collected your email address, as well as your consent to authorize the sending of advertising. In this case, you can object to this type of treatment. Currently, Quiz Room does not use third party partners.
USE OF COOKIES
A. Background
1. Cookies are tracers placed on your terminal (computer, tablet, smartphone, etc.), in particular when consulting a website or reading an email and which make it possible to monitor navigation or conduct a behavioral analysis of the Internet user in order to facilitate navigation and activate certain functionalities.
2. There are two types of cookies:
a. The cookies First Party submitted by Quiz Room for the purposes of browsing and operating the site;
b. The cookies Third Party submitted by third-party partner companies in order to identify your areas of interest and to send you personalized offers on our site. These trackers are directly managed by the companies that publish them and who must also comply with data protection regulations.
B. Purposes of the use of cookies, tags and trackers
Quiz Room may use Cookies First Party Or cookies Third Party for the following purposes:
- Allow the use of the main functionalities of the Site (Quiz Room cookies essential for the use of the Site);
- Adapt the presentation of our site according to the terminal used and/or according to the affinities of each user;
- Memorize information relating to a form that you have filled out on our Site;
- Allow users to access reserved and personal areas on the Site;
- Implement security measures;
- Establish statistics and volumes of attendance and use of the elements that make up our services (audience measurement cookies);
- Share information with advertisers on other websites and offer advertising that is relevant and in line with your interests (advertising cookies);
- Sharing information on social networks (sharing cookies to social networks).
C. Setting up the deposit of cookies, tags and trackers
1. Quiz Room collects your consent prior to any deposit of advertising cookies, audience measurement and sharing cookies on social networks.
2. At any time, the user can change their cookie preferences in the following ways:
a. Browser settings:
- Safari™: https://support.apple.com/fr-lu/guide/safari/sfri11471/mac,
- Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
- Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies,
- For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
b. Setting up the operating system of your smartphone:
- iOS: https://support.apple.com/fr-fr/HT201265
- Android: https://support.google.com/chrome/topic/3434352